Terms of Service

Welcome to Locksmith Auto. These Terms of Service explain the rules and conditions for using our website, contacting us, requesting a quote, booking service online, and using our mobile locksmith services.

By using this website, submitting a form, calling us, texting us, booking service, or requesting a quote, you agree to these Terms of Service.

1. About Locksmith Auto

Locksmith Auto provides mobile locksmith services for vehicles and homes in Boca Raton, FL and nearby areas.

Our services may include:

* Car key replacement

* All-keys-lost car key service

* Car lockout service

* Key fob programming

* Transponder key programming

* Smart key and push-to-start key service

* Ignition repair

* Residential lockout service

* Rekey service

* Lock replacement

* Deadbolt installation

* Common residential lock service

Service availability depends on your location, the service type, technician availability, vehicle or lock type, parts availability, and other factors.

2. Website Information

The information on this website is provided for general informational and service-request purposes.

We try to keep the information accurate and up to date, but we do not guarantee that every detail, price estimate, service description, availability statement, or response time is always complete, current, or error-free.

Website content may be updated, changed, or removed at any time without notice.

3. Quotes and Pricing

Any price shown, mentioned, or estimated on this website, by phone, by text, or through a form is not final unless confirmed by Locksmith Auto.

Final pricing may depend on:

* Service type

* Vehicle year, make, and model

* Key type or lock type

* Whether all keys are lost

* Whether programming is required

* Whether parts are needed

* Your location

* Time of service

* Technician availability

* Complexity of the job

* Condition of the lock, key, ignition, door, or vehicle

We will make reasonable efforts to explain pricing before sending a technician or starting service.

If the situation is different from what was described by the customer, the final price may change.

4. Online Booking and Service Requests

Submitting a form, booking request, quote request, or SMS request does not guarantee service, availability, arrival time, or final price.

After receiving your request, we may contact you by phone or text to confirm:

* Your service type

* Your location

* Vehicle or lock details

* Technician availability

* Estimated price

* Timing

* Required documents or proof of ownership

For urgent locksmith situations, calling is usually the fastest option.

5. Calls, Text Messages, and Communication

By calling, texting, submitting a form, or requesting service, you agree that Locksmith Auto may contact you by phone, SMS, or email regarding your request.

Message and data rates may apply depending on your mobile carrier.

We may contact you to:

* Respond to your request

* Confirm service details

* Provide a quote

* Schedule service

* Ask for additional information

* Confirm your location

* Follow up about your locksmith service

You may ask us to stop non-essential communication at any time.

6. Customer Responsibilities

To help us provide accurate service and pricing, you agree to provide truthful and complete information.

For automotive locksmith service, you may need to provide:

* Vehicle year, make, and model

* Vehicle location

* VIN if available

* Key situation

* Proof of ownership when required

* Valid identification when required

For residential locksmith service, you may need to provide:

* Service location

* Type of service needed

* Lock or door information

* Proof of residency, authorization, or ownership when required

* Valid identification when required

You are responsible for making sure you have the legal right to request locksmith service for the vehicle, home, lock, or property.

7. Proof of Ownership and Authorization

For safety and security, Locksmith Auto may require proof of ownership, proof of residency, proof of authorization, or valid identification before performing certain services.

This may apply to:

* Car key replacement

* All-keys-lost service

* Key fob programming

* Ignition service

* Vehicle lockout service

* Home lockout service

* Rekey service

* Lock replacement

* Any service involving access to a vehicle, home, or property

We reserve the right to refuse service if ownership, authorization, or identity cannot be reasonably verified.

8. Service Availability

Locksmith Auto provides mobile locksmith service in Boca Raton and nearby areas, including parts of Palm Beach County and Broward County.

Service availability may vary based on:

* Location

* Traffic

* Weather

* Time of day

* Parts availability

* Vehicle or lock type

* Technician availability

* Emergency priority

* Safety conditions

We do not guarantee exact arrival times unless specifically confirmed.

Estimated arrival times are only estimates and may change.

9. Payments

Payment is due when service is completed unless another arrangement is confirmed in advance.

Accepted payment methods may vary and may include cash, card, electronic payment, or other approved payment methods.

Additional fees may apply for certain payment methods, returned payments, cancellations, special parts, after-hours service, emergency service, or travel depending on the situation.

10. Cancellations and Trip Fees

If you request mobile locksmith service and then cancel after the technician has already been dispatched, a service call fee, trip fee, or cancellation fee may apply.

A fee may also apply if:

* The customer is not at the service location

* The customer provides an incorrect location

* The customer cannot prove ownership or authorization

* The customer no longer needs service after the technician arrives

* The vehicle, lock, key, or property condition is different from what was described

* Service cannot be completed for reasons outside our control

Any applicable fee will depend on the situation.

11. Parts, Keys, Programming, and Compatibility

Automotive keys, key fobs, remotes, transponder keys, smart keys, ignition parts, lock parts, and residential hardware may vary by year, make, model, part number, frequency, programming system, and condition.

Not every key, fob, remote, or part is compatible with every vehicle or lock.

Keys or parts purchased online or provided by the customer may not work, may not program, or may not be compatible. We are not responsible for defective, incorrect, used, aftermarket, or incompatible customer-supplied parts.

If a customer supplies a part, key, lock, or fob, service charges may still apply even if the part cannot be programmed, installed, repaired, or used.

12. No Guarantee of Repair in Every Situation

We make reasonable efforts to complete the requested locksmith service, but we cannot guarantee that every lock, key, ignition, door, vehicle, fob, or part can be repaired, opened, programmed, replaced, or restored.

Some situations may require:

* Dealer service

* New parts

* Additional diagnostics

* Towing

* Vehicle repair by a mechanic

* Door repair

* Lock replacement

* Electrical repair

* Manufacturer-specific equipment or access

We will explain the situation when possible and recommend the best available option.

13. Damage and Pre-Existing Conditions

Some vehicles, locks, doors, ignitions, keys, or hardware may already be worn, damaged, misaligned, defective, corroded, modified, or in poor condition before service begins.

Locksmith Auto is not responsible for pre-existing damage or problems.

In some cases, locksmith work may reveal existing damage or cause worn parts to fail during normal service attempts. We will make reasonable efforts to avoid unnecessary damage, but some situations may require force, disassembly, replacement, or additional repair.

14. Emergency Situations

If a child, pet, or person is locked inside a vehicle and there is danger, call 911 immediately.

If you are in an unsafe location, medical emergency, accident, fire, crime-related situation, or any life-threatening emergency, contact emergency services first.

Locksmith Auto is not a police, fire, medical, or emergency rescue service.

15. Reviews and Testimonials

Any reviews, ratings, or testimonials displayed on our website should reflect real customer experiences.

Individual results may vary depending on service type, location, vehicle, lock condition, parts, availability, and circumstances.

We do not guarantee that every customer will have the same experience described in a review.

16. Third-Party Links and Services

Our website may include links to third-party websites or services, including Google Business Profile, Google Maps, review platforms, social media pages, payment processors, analytics providers, or advertising platforms.

We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services.

Using third-party websites or services is at your own risk and subject to their own terms and policies.

17. Intellectual Property

All website content, text, graphics, images, logos, design elements, and other materials on this website are owned by Locksmith Auto or used with permission, unless otherwise stated.

You may not copy, reproduce, modify, publish, sell, or use our website content for commercial purposes without written permission.

18. Prohibited Use

You agree not to use this website or our services for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not:

* Request locksmith service for property you do not own or control

* Provide false information

* Use our website to interfere with business operations

* Attempt to access systems without permission

* Copy website content for unauthorized commercial use

* Submit spam, malicious code, or fraudulent requests

We reserve the right to refuse service or block access when misuse is suspected.

19. Limitation of Liability

To the fullest extent allowed by law, Locksmith Auto is not liable for indirect, incidental, special, consequential, or punitive damages related to website use, service requests, delays, inability to provide service, customer-supplied parts, third-party services, or circumstances outside our control.

Our liability, if any, is limited to the amount paid for the specific service involved.

Some jurisdictions may not allow certain limitations, so some limitations may not apply to you.

20. No Warranties

The website and services are provided “as available” and “as is,” except where a written warranty is specifically provided for a completed service.

We do not guarantee uninterrupted website access, error-free content, exact arrival times, universal service availability, or that every locksmith issue can be resolved.

Any service warranty, if offered, will be explained at the time of service and may depend on the service type, parts used, and condition of the vehicle, lock, key, ignition, or hardware.

21. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect information.

22. Changes to These Terms

We may update these Terms of Service from time to time. When we update them, we will change the “Last updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

23. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

24. Contact Us

If you have questions about these Terms of Service, please contact us:

Locksmith Auto

Phone: (561) 212-2220

Email: info@locksmith-auto.com

Service Area: Boca Raton, FL and nearby areas