Privacy Policy
Last updated: June 22, 2026
Locksmith Auto respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, book service, call us, text us, or use our mobile locksmith services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you choose to provide to us, including:
* Name
* Phone number
* Email address
* City or service location
* Vehicle year, make, and model
* Key, lock, ignition, or service details
* Photos you choose to upload or send
* Messages submitted through website forms
* Call, text, or service request information
We may also collect certain technical information automatically when you visit our website, including:
* IP address
* Browser type
* Device type
* Pages visited
* Time spent on the website
* Referring website or advertisement
* General location information
* Cookies and similar tracking data
2. How We Use Your Information
We use the information we collect to:
* Respond to your calls, texts, and quote requests
* Schedule or provide locksmith service
* Confirm your location and service details
* Provide pricing and availability information
* Improve our website and customer experience
* Track website performance and advertising results
* Prevent fraud, unauthorized service requests, or misuse
* Comply with legal, safety, or business requirements
For vehicle locksmith services, proof of ownership may be required before making, programming, or replacing a key.
3. Calls, Text Messages, and Online Requests
When you call, text, or submit a form through our website, we may use your contact information to respond to your request.
If you send us an SMS message, we may reply by SMS or phone call regarding your locksmith service request. Message and data rates may apply depending on your mobile carrier.
We do not send marketing text messages unless you have given permission where required. You can ask us to stop contacting you at any time.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to help the website function, understand visitor behavior, improve performance, and measure advertising results.
Cookies may help us understand:
* Which pages visitors view
* How visitors interact with the website
* Which ads or search results brought visitors to the site
* Whether a visitor submitted a form or clicked a phone number
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
5. Google Analytics and Google Ads
We may use Google Analytics, Google Ads, conversion tracking, remarketing, or similar tools to understand website traffic, measure ad performance, and improve our marketing.
These tools may use cookies or similar technologies to collect information about how visitors use our website. Google may process this information according to its own privacy policies.
You can learn more about how Google uses information from websites and apps that use its services by visiting Google’s privacy and data pages.
6. How We Share Information
We do not sell your personal information.
We may share limited information only when necessary, including with:
* Locksmith technicians or service providers helping complete your request
* Website hosting, analytics, advertising, or communication providers
* Payment processors if payment is made electronically
* Legal authorities if required by law
* Fraud prevention or security providers when necessary
We only share information as needed to operate our business, provide service, improve our website, or comply with legal obligations.
7. Data Security
We take reasonable steps to protect the information you provide. However, no website, phone system, email, or online transmission is completely secure.
Please do not send sensitive information through website forms unless necessary. For vehicle locksmith service, we may ask for ownership verification before completing certain services.
8. Data Retention
We keep personal information only as long as reasonably necessary for business, service, legal, tax, security, or recordkeeping purposes.
We may keep service request information, communication records, invoices, and related details to manage our business and customer service.
9. Third-Party Links
Our website may contain links to third-party websites, including Google Business Profile, Google Maps, social media pages, review platforms, or payment services.
We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing information.
10. Children’s Privacy
Our website and locksmith services are not intended for children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Your Choices
You may contact us to:
* Request access to personal information you provided
* Ask us to correct your information
* Ask us to delete your information when possible
* Opt out of non-essential communications
* Ask questions about this Privacy Policy
Some information may need to be kept for legal, security, payment, or business recordkeeping purposes.
12. Service Area
Locksmith Auto provides mobile locksmith service in Boca Raton and nearby areas, including parts of Palm Beach County and Broward County.
Our service area may include Boca Raton, Delray Beach, Boynton Beach, Deerfield Beach, Coral Springs, Parkland, Coconut Creek, Margate, West Palm Beach, Lake Worth, Lantana, Greenacres, Wellington, Royal Palm Beach, Palm Springs, Lighthouse Point, Hillsboro Beach, Ocean Ridge, and nearby communities.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will change the “Last updated” date at the top of this page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Locksmith Auto
Phone: (561) 212-2220
Email: info@locksmith-auto.com
Service Area: Boca Raton, FL and nearby areas